Octopus Agents, located at Bethaniënstraat 4B, 1012CA Amsterdam, The Netherlands, is responsible for the processing of personal data as described in this privacy statement.
Contact details:
https://octopus-agents.com
Bethaniendwarsstraat 6D, 1012CB Amsterdam, The Netherlands
+31 20 737 0266
Personal data we process
Octopus Agents processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:
- First and last name
- Address details
- Email address
- Phone number
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data from visitors under the age of 16 unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16. We therefore advise parents to be involved in their children’s online activities to prevent data from being collected about children without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at info@octopus-agents.com, and we will delete this information.
Octopus Agents processes your personal data for the following purposes:
- Sending our newsletter and/or promotional materials
- Contacting you by phone or email if necessary to perform our services
Automated decision-making
Octopus Agents takes responsibility for decisions based on automated processing that may have (significant) consequences for individuals. These decisions are made by computer programs or systems without human intervention. Octopus Agents ensures that any such automated decision-making complies fully with applicable laws and regulations.
How long we retain personal data
Octopus Agents retains personal data used for sending newsletters and/or marketing communications until the data subject unsubscribes or withdraws consent. This means we keep this data as long as the data subject remains actively interested in our communication. Data subjects have the right at any time to unsubscribe and request deletion of their data.
Sharing personal data with third parties
Octopus Agents only shares your personal data with third parties when necessary to perform our services. This mainly concerns parties providing email delivery and web hosting services for us. These parties process data only on our instructions and according to our guidelines.
We conclude a data processing agreement with these processors to ensure an appropriate level of security and confidentiality of your data. Octopus Agents remains responsible for these processes.
Your personal data will not be shared with other third parties unless we have your explicit consent or are legally required to do so.
Accessing, modifying or deleting data
You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent to data processing or object to the processing of your personal data by Octopus Agents, as well as the right to data portability. This means you can request us to send the personal data we hold about you in a computer file to you or another organisation you specify.
You can send a request for access, correction, deletion, data portability, withdrawal of consent, or objection to processing your personal data to info@octopus-agents.com. To ensure the request is made by you, please include a copy of your ID with your request. Please black out your photo, machine-readable zone (MRZ, the strip of numbers at the bottom of your passport), passport number, and citizen service number (BSN) to protect your privacy.
We will respond as soon as possible, but within four weeks, to your request.
Octopus Agents would also like to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). This can be done via the following link: https://autoriteitpersoonsgegevens.nl/en/submitting-a-tip-off-or-a-complaint-to-the-dutch-dpa
How we secure personal data
Octopus Agents takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised alteration. If you believe your data is not properly secured or if you suspect misuse, please contact our customer service or email info@octopus-agents.com.